I cannot thank you enough for the excellent service and attentionVictor Griffiths, Whitstable, Kent See what customers say about us
An audiology assessment is often the first step to enhancing your hearing – and arguably the most important. That’s why we use the latest technology and take our time to build a clear picture of your unique hearing profile. This allows us to identify the cause of your problems with pinpoint accuracy.
After your hearing tests, we’ll sit down with you and work out the best course of action. This will take into consideration your unique hearing profile, your lifestyle and your budget. We’ll offer you our professional recommendations but never pressure you into a decision – because only you know what is right for your hearing.
Hearing aid optimisation
If you’ve bought a hearing aid from someone else but aren’t happy with its performance, chances are it hasn’t been calibrated properly for your hearing profile. We can tune the settings to work perfectly for you, no matter which manufacturer made your hearing aid (please note, however, we are not able to adjust systems fitted by the NHS).
Earwax is totally natural and important for your ears to protect themselves. However, if wax becomes compacted, it can cause hearing problems. If you’re suffering from the build up of wax, we can clear your ear canals safely and hygienically, either by irrigation or micro-suction.
If you’ve had a hearing assessment elsewhere which you’re unsure about, we can offer an impartial second opinion. Equally, if you wish to talk to us before proceeding with a hearing test, even if you’re thinking of using a different care centre, we can advise you on your options.
If you’re unable to visit our clinics for any reason, we can bring our clinics to you. Thanks to modern technology, nearly all of our hearing tests and consultation services can be conducted in the comfort of your home. Please note we will need low ambient noise levels in your home to carry out some tests. Fees may also apply for some home visits.
All the hearing aids we supply come with a standard two-year manufacturer’s warranty. But chances are you’ll want to use your hearing system for much longer than this. So for added peace of mind, when this warranty runs out we can offer you an extended warranty for the lifetime of the product. You can pay either annually or monthly.
Postal delivery service
We will happily send products, like batteries and accessories to your home, saving you the trip.
If you would like to book an appointment, ask us a question or find out which clinic is closest to you, please get in touch.